BobEnglish the hurdle is not the acquisition of a phone or a number, it's the human to answer the phone we are lacking. Personally I would rather be spending funds on roads instead of payroll. I guess a volunteer could answer the phone but would lack the ability to adjust any billing data, accurately answer any questions without proper research or authorize any actions without communications in writing anyhow so it seems fairly pointless. Unless of course folks just need someone to berate over the phone in which case good luck finding a volunteer. I surely don't have the time or patience for such an endeavor. Someone had mentioned in an earlier post that a phone would be "necessary for emergencies". I honestly cannot conceptualize what an HOA "emergency" would even look like....